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Okenssy
Customer Service Agent
Contato
Santo Domingo, Nacional, Dominican Republic
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided frontline support by addressing customer needs, resolving issues, and ensuring satisfaction.
SalesIntermediate
Contributed to sales objectives through engagement and promoting solutions to customers.
Communication SkillsAdvanced
Effectively communicated with customers and team members to facilitate understanding and issue resolution.
Problem SolvingAdvanced
Identified customer issues and provided timely solutions to ensure customer retention and satisfaction.
Formação acadêmica
High School Diploma
Idiomas
SpanishNative
EnglishFluent
Resumo
Experienced Customer Service Agent skilled in resolving inquiries, supporting sales, and enhancing customer satisfaction. Adept at problem-solving and communication in dynamic environments.
Principais conquistas
- Handled customer inquiries and resolved issues efficiently to improve customer satisfaction
- Contributed to sales and retention goals through proactive communication and problem resolution
- Demonstrated strong communication and problem-solving skills in a fast-paced environment
Experiência
Customer Service Agent
Concentrix
Handled customer inquiries, Resolved issues efficiently, Contributed to sales and retention goals
Habilidades
Customer ServiceSalesCommunication SkillsProblem Solving
Publicado na CazVid - 17 de mai. de 2026