This is my profileContact via CazVidOkenssy
Customer Service Agent with 3+ years of client engagement and problem-solving expertise
Contact
Competencies
Provided frontline support by addressing customer needs, resolving issues, and ensuring satisfaction.
Contributed to sales objectives through engagement and promoting solutions to customers.
Effectively communicated with customers and team members to facilitate understanding and issue resolution.
Identified customer issues and provided timely solutions to ensure customer retention and satisfaction.
Education
Languages
Summary
Experienced Customer Service Agent skilled in resolving inquiries, supporting sales, and enhancing customer satisfaction. Adept at problem-solving and communication in dynamic environments.
Key Achievements
- Handled customer inquiries and resolved issues efficiently to improve customer satisfaction
- Contributed to sales and retention goals through proactive communication and problem resolution
- Demonstrated strong communication and problem-solving skills in a fast-paced environment
Experience
Customer Service Agent
Handled customer inquiries, Resolved issues efficiently, Contributed to sales and retention goals