Experienced Customer Service Agent skilled in resolving inquiries, supporting sales, and enhancing customer satisfaction. Adept at problem-solving and communication in dynamic environments.
Provided frontline support by addressing customer needs, resolving issues, and ensuring satisfaction.
Contributed to sales objectives through engagement and promoting solutions to customers.
Effectively communicated with customers and team members to facilitate understanding and issue resolution.
Identified customer issues and provided timely solutions to ensure customer retention and satisfaction.
Concentrix
Handled customer inquiries, Resolved issues efficiently, Contributed to sales and retention goals
High School Diploma
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