Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Madjina
Customer services/ Sales representative
Currículo em vídeo
Customer services/ Sales representative
Quality customer service, Management of complaints and requests ,Solve questions effectively, Information management After-sales department, Monitoring customer satisfaction, Escalation management.
Contato
Tampa, Florida, United States
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided high-quality customer support by managing complaints and inquiries effectively.
Communication SkillsIntermediate
Demonstrated ability to communicate clearly with customers and team members in diverse situations.
Complaint ResolutionAdvanced
Resolved customer issues efficiently, ensuring satisfaction and process escalation when necessary.
Information ManagementIntermediate
Handled data related to customer interactions and maintained records in support of after-sales activities.
Multilingual CommunicationBeginner
Studying modern languages to enhance her ability to communicate with diverse customer bases.
Resumo
Experienced in managing customer interactions, resolving complaints, and improving satisfaction metrics for over four years.
Principais conquistas
- Managed customer complaints and requests, ensuring effective resolution
- Handled information management and escalation processes in after-sales support
- Monitored customer satisfaction to improve service quality
Habilidades
Customer ServiceCommunication SkillsComplaint ResolutionInformation ManagementMultilingual Communication
Publicado na CazVid - 3 de jul. de 2025