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D

Daniel

Care Center Representative

Contato

Bogotá,Bogota D.C.,Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Written communicationIntermediate

Demonstrated experience with Written communication.

Verbal communicationIntermediate

Demonstrated experience with Verbal communication.

Active listeningIntermediate

Demonstrated experience with Active listening.

Platform guidanceIntermediate

Demonstrated experience with Platform guidance.

OrganizationIntermediate

Demonstrated experience with Organization.

Formação acadêmica

3D Animation
SENA
Completed 2023-10

Idiomas

enNative

Experiência

Care Center Representative

Horatio
2025-01 - 2025-11

Customer service, Claims handling, Appointment scheduling, Maintenance coordination, Emergency management (water leaks, power outages, elevator malfunctions, etc.)

Customer Service Representative

Qualfon
2023-07 - 2024-11

Provided information about auto and property insurance, Clarification of deductibles, Claims handling, Policy types, Addition of new drivers/property owners, Payment processing

Collections Agent

Sitel
2022-04 - 2023-03

Payment collection for overdue accounts, Payment plan offers, Banking alternatives, Case follow-up in bankruptcy situations

Customer Service Representative

Sitel
2021-08 - 2022-04

Identification of active debts, Card cancellations, Payment processing, Purchase debt tracking, Refunds, Account activation

Habilidades

Written communicationVerbal communicationActive listeningPlatform guidanceOrganization
Publicado na CazVid - 17 de mai. de 2026
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