Daniel

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Bogotá,Bogota D.C.,Colombia

Open to remote

Available on CazVid

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Competencies

Written communicationIntermediate

Demonstrated experience with Written communication.

Verbal communicationIntermediate

Demonstrated experience with Verbal communication.

Active listeningIntermediate

Demonstrated experience with Active listening.

Platform guidanceIntermediate

Demonstrated experience with Platform guidance.

OrganizationIntermediate

Demonstrated experience with Organization.

Education

3D Animation

SENA

Completed 2023-10

Languages

enNative

Experience

Care Center Representative

Horatio

2025-01 - 2025-11

Customer service, Claims handling, Appointment scheduling, Maintenance coordination, Emergency management (water leaks, power outages, elevator malfunctions, etc.)

Customer Service Representative

Qualfon

2023-07 - 2024-11

Provided information about auto and property insurance, Clarification of deductibles, Claims handling, Policy types, Addition of new drivers/property owners, Payment processing

Collections Agent

Sitel

2022-04 - 2023-03

Payment collection for overdue accounts, Payment plan offers, Banking alternatives, Case follow-up in bankruptcy situations

Customer Service Representative

Sitel

2021-08 - 2022-04

Identification of active debts, Card cancellations, Payment processing, Purchase debt tracking, Refunds, Account activation

Skills

Written communicationVerbal communicationActive listeningPlatform guidanceOrganization

Published on CazVid - May 17, 2026

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