Demonstrated experience with Written communication.
Demonstrated experience with Verbal communication.
Demonstrated experience with Active listening.
Demonstrated experience with Platform guidance.
Horatio
Customer service, Claims handling, Appointment scheduling, Maintenance coordination, Emergency management (water leaks, power outages, elevator malfunctions, etc.)
Qualfon
Provided information about auto and property insurance, Clarification of deductibles, Claims handling, Policy types, Addition of new drivers/property owners, Payment processing
Sitel
Payment collection for overdue accounts, Payment plan offers, Banking alternatives, Case follow-up in bankruptcy situations
Sitel
Identification of active debts, Card cancellations, Payment processing, Purchase debt tracking, Refunds, Account activation
3D Animation
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Demonstrated experience with Organization.
