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A

Angel

Customer Service

Contato

Puntarenas, Puntarenas Province, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

SalesAdvanced

Extensive experience in B2B and B2C sales, including lead generation and account management.

Customer ServiceExpert

Consistently delivered high-quality customer support in various roles, boosting client satisfaction.

Team Leadership & TrainingAdvanced

Supervised and trained sales teams and customer service personnel to improve performance.

Collections & NegotiationIntermediate

Handled collections processes and negotiated terms effectively to maximize recoveries.

Technical Support & NetworkingIntermediate

Provided technical troubleshooting and network support in technical roles.

Formação acadêmica

High School Diploma
Westminster High School
Computer Technology Studies
InterAmericas Computer Tech University

Idiomas

SpanishNative
EnglishFluent

Resumo

Over a decade of experience managing sales teams, developing client relationships, and delivering exceptional customer service. Skilled in account management, lead generation, and team training, with proven ability to adapt across various industries and roles.

Principais conquistas

  • Led sales teams across multiple companies, improving sales processes and team performance.
  • Managed key accounts and generated leads resulting in increased client engagement.
  • Implemented training programs that enhanced customer service and sales skills.

Experiência

Customer Service

Movate Costa Rica
July 2025 - January 2026

Customer Service, B2B Sales, Lead Generation, Sales Management

Sales Manager

Solid Enterprises S.L.R
March 2021 - January 2025

Customer Service, B2B Sales, Collections, Lead Generation, Sales Manager

Sales Manager

FCCS Customer Services
May 2020 - March 2021

Customer Service, Sales & Collections, Sales Manager, Sales Trainer

Account Manager

Admax Datacensions
February 2014 - July 2016

Account Manager, Sales, Customer Service

Sales Manager

BetUS & Sportsbook.com
November 2009 - December 2014

Account Manager, Supervisor, Customer Service, Sales Manager

Tours Sales Manager

Hotel Terraza del Pacífico
August 2006 - April 2009

Receptionist, Supervisor, Customer Service, Tours Sales Manager

Night Shift Supervisor

Sykes Costa Rica
September 2001 - November 2005

Toshiba Computer Technician, Network Technician, Customer Service, Night Shift Supervisor

Habilidades

SalesCustomer ServiceTeam Leadership & TrainingCollections & NegotiationTechnical Support & Networking
Publicado na CazVid - 17 de mai. de 2026
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