Over a decade of experience managing sales teams, developing client relationships, and delivering exceptional customer service. Skilled in account management, lead generation, and team training, with proven ability to adapt across various industries and roles.
Extensive experience in B2B and B2C sales, including lead generation and account management.
Consistently delivered high-quality customer support in various roles, boosting client satisfaction.
Supervised and trained sales teams and customer service personnel to improve performance.
Handled collections processes and negotiated terms effectively to maximize recoveries.
Provided technical troubleshooting and network support in technical roles.
Movate Costa Rica
Customer Service, B2B Sales, Lead Generation, Sales Management
Solid Enterprises S.L.R
Customer Service, B2B Sales, Collections, Lead Generation, Sales Manager
FCCS Customer Services
Customer Service, Sales & Collections, Sales Manager, Sales Trainer
Admax Datacensions
Account Manager, Sales, Customer Service
BetUS & Sportsbook.com
Account Manager, Supervisor, Customer Service, Sales Manager
Hotel Terraza del Pacífico
Receptionist, Supervisor, Customer Service, Tours Sales Manager
Sykes Costa Rica
Toshiba Computer Technician, Network Technician, Customer Service, Night Shift Supervisor
High School Diploma
Computer Technology Studies
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