Este perfil está escrito en inglés
National Service Personnel
Demonstrated experience with Inbound/Outbound Calls.
Demonstrated experience with Complaint Resolution.
Demonstrated experience with Customer Support.
Demonstrated experience with Data Entry.
Demonstrated experience with Biometric Verification.
Professional profile
Verified biometric data for 200+ prospective voters daily with 99% accuracy. Assisted 100+ registered voters daily through registration and correction procedures. Managed voter corrections, inclusions, and claims, reducing processing time by 20%. Provided front-desk customer service and resolved public inquiries professionally
Assisted 50+ customers daily with prepaid card issues and online power purchases. Resolved customer complaints via phone and in-person, achieving high satisfaction. Educated customers on digital payment platforms to reduce in-office traffic
Setup and managed exhibition centers for public voter education. Handled corrections, inclusions, and claims with attention to detail and confidentiality