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Sunrise
Receptionist with customer service and tourism expertise
Contacto
Competencias
Provided personalized assistance and managed guest interactions to ensure a positive experience.
Applied tourism planning principles to support travel arrangements and promote local attractions.
Assessed potential risks in tourism activities and implemented measures for guest safety.
Handled reservations, billing, and financial transactions accurately within hospitality operations.
Possesses foundational knowledge of heritage site management and sustainable tourism practices.
Educacion
Idiomas
Resumen
Experienced receptionist with skills in customer service, tourism planning, risk management, and heritage awareness. Adept at enhancing guest experiences and managing reservations at Premier Hotel Pretoria.
Logros Clave
- Handled guest check-ins and check-outs efficiently, ensuring high customer satisfaction at Premier Hotel Pretoria.
- Managed reservations and provided accurate information on hotel services and local attractions, enhancing guest experience.
- Developed a good understanding of travel regulations and destination knowledge, supporting guest inquiries and bookings.