Sunrise - Receptionist with customer service and tourism expertise

Thembisa, Gauteng, South Africaen

Handled guest check-ins and check-outs efficiently, ensuring high customer satisfaction at Premier Hotel Pretoria.

Managed reservations and provided accurate information on hotel services and local attractions, enhancing guest experience.

Contactar via CazVid

Publicado en CazVid

Resumen

Experienced receptionist with skills in customer service, tourism planning, risk management, and heritage awareness. Adept at enhancing guest experiences and managing reservations at Premier Hotel Pretoria.

Logros Clave

Developed a good understanding of travel regulations and destination knowledge, supporting guest inquiries and bookings.

Habilidades

Customer ServiceAdvanced

Provided personalized assistance and managed guest interactions to ensure a positive experience.

Tourism PlanningIntermediate

Applied tourism planning principles to support travel arrangements and promote local attractions.

Risk ManagementIntermediate

Assessed potential risks in tourism activities and implemented measures for guest safety.

Financial ManagementIntermediate

Handled reservations, billing, and financial transactions accurately within hospitality operations.

Heritage Management

Experiencia

Receptionist

PREMIER HOTEL PRETORIA

Educacion

Vaal University of Technology

DIPLOMA IN TOURISM MANAGEMENT

Completed December 2025

Soshangane High School (Secondary School)

NATIONAL SENIOR CERTIFICATE (Grade 12)

Completed 2022

Mas candidatos en este campo

Descubre otros profesionales con experiencia similar

Gladys

Receptionist with 4 years of administrative and customer service experience

Alexandra, Gauteng, South Africa

Juan

Receptionist with 5+ years in customer service and hospitality

Salta, Salta, Argentina

Mustangs

Receptionist with 3+ years experience in hotel management

دبي, دبي, الإمارات العربية المتحدة

Este es mi perfilContactar a Sunrise