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Receptionist with customer service and tourism expertise
Contact
Thembisa, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided personalized assistance and managed guest interactions to ensure a positive experience.
Tourism PlanningIntermediate
Applied tourism planning principles to support travel arrangements and promote local attractions.
Risk ManagementIntermediate
Assessed potential risks in tourism activities and implemented measures for guest safety.
Financial ManagementIntermediate
Handled reservations, billing, and financial transactions accurately within hospitality operations.
Heritage ManagementBeginner
Possesses foundational knowledge of heritage site management and sustainable tourism practices.
Education
DIPLOMA IN TOURISM MANAGEMENT
Vaal University of Technology
Completed December 2025
NATIONAL SENIOR CERTIFICATE (Grade 12)
Soshangane High School (Secondary School)
Completed 2022
Languages
Englishfluent
Xitsongafluent
Zulufluent
Pedispeaking
Summary
Experienced receptionist with skills in customer service, tourism planning, risk management, and heritage awareness. Adept at enhancing guest experiences and managing reservations at Premier Hotel Pretoria.
Key Achievements
- Handled guest check-ins and check-outs efficiently, ensuring high customer satisfaction at Premier Hotel Pretoria.
- Managed reservations and provided accurate information on hotel services and local attractions, enhancing guest experience.
- Developed a good understanding of travel regulations and destination knowledge, supporting guest inquiries and bookings.
Experience
Receptionist
PREMIER HOTEL PRETORIA
Skills
Customer ServiceTourism PlanningRisk ManagementFinancial ManagementHeritage Management
Published on CazVid - May 17, 2026