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Operations Supervisor with diverse skills in customer service and logistics
Managed customer interactions to ensure satisfaction and support at Webhelp.
Handled planning, scheduling, and communication for volunteer activities and itineraries.
Provided interpretation and guided participants during international volunteer activities.
Utilized MS Office applications for reporting, documentation, and communication tasks.
Experienced operations supervisor with strong skills in customer service, logistics, and communication. Skilled in managing metrics, coordinating international volunteer activities, and utilizing Microsoft Office tools.
Supervise monthly metrics, Customer service satisfaction, Engagement and people skills
Logistic and communication, Social Media, Itinerary & guidance Lead, Interpreter