Experienced operations supervisor with strong skills in customer service, logistics, and communication. Skilled in managing metrics, coordinating international volunteer activities, and utilizing Microsoft Office tools.
Managed customer interactions to ensure satisfaction and support at Webhelp.
Handled planning, scheduling, and communication for volunteer activities and itineraries.
Provided interpretation and guided participants during international volunteer activities.
Utilized MS Office applications for reporting, documentation, and communication tasks.
Webhelp
Supervise monthly metrics, Customer service satisfaction, Engagement and people skills
SchoolBOX
Logistic and communication, Social Media, Itinerary & guidance Lead, Interpreter
LACY University, Mexico
Business Administration
Theology with Project Management and community service
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