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Alaric
Customer Service & Sales Professional with Diverse Industry Experience
Contacto
Managua, Managua Department, Nicaragua
Disponible en CazVid
Competencias
Customer ServiceAvanzado
Provided customer support and resolved client issues in call center environments.
SalesAvanzado
Conducted sales activities, engaging clients and increasing product or service awareness.
Communication SkillsAvanzado
Communicated effectively with clients and team members in fast-paced call center settings.
Mentoring & TrainingIntermedio
Mentored new hires and supported team development within customer service environments.
Operational SupportPrincipiante
Handled operational tasks such as slot machine operation, baggage handling, and inventory.
Educacion
Computing engineer
UPOLI
2003
Idiomas
EnglishFluent
SpanishFluent
Resumen
Experienced professional in customer support, sales, and operational roles across gaming, retail, and call centers.
Logros Clave
- Progressed from entry-level roles to specialized positions in customer support and sales.
- Gained extensive experience handling customer relations, sales, and mentorship across various call centers.
- Worked in entertainment, retail, and financial sectors, demonstrating adaptability and broad skill application.
Experiencia
Slot machine operator
Casino Pharoas
04/2003 - 10/2003
Pool attendant
Royal Carebean intl
11/203 - 12/2006
Estibador
Anfo SA
07/2007 - 08/2010
Professional Telesales specialist
Stream Global services/Convergy’s call center
10/2010 - 04/2013
Customer service representative and mentor
SITEl call center
05/07/2013 - 03/2014
Sales specialist
Convergy’s call center
04/2014 - 02/2016
Customer service representative and sales
SITEL call center
05/2016 - 08/2016
Sales staff
Dufry tax and duty free
01/2018 - 06/2018
Debt collector
CONNECT INTERNATIONAL MOFE SA
06/26/18 - 01/16/2019
Habilidades
Customer ServiceSalesCommunication SkillsMentoring & TrainingOperational Support
Publicado en CazVid - 17 may 2026