Dedicated call center agent with proven skills in customer assistance, conflict resolution, and communication. Adept at handling technical issues and ensuring customer satisfaction in fast-paced settings.
Skilled in resolving customer inquiries and issues to ensure a positive experience.
Excellent verbal and written communication skills for effective customer interactions.
Capable of managing and resolving conflicts to maintain customer satisfaction.
Efficiently manages multiple tasks and high call volumes in a dynamic environment.
Vodacom merchants
I was assisting customers with sim swap, network problem and USSD code etc
Ground staff
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