Motivated call center and sales professional with hands-on experience in customer support, insurance sales, and team collaboration. Adept at communication, problem-solving, and ensuring client satisfaction.
Provided support and assistance to customers, ensuring their needs were addressed effectively.
Effectively communicated with clients and team members to facilitate clear information exchange.
Identified customer issues and provided timely, effective solutions in call center environments.
Engaged in insurance product sales, managing client relationships and closing policies.
ITalk Call Centre
Credico
Matric Certificate
General Educational Development (GED)
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Utilized research to understand customer needs and improve service delivery.
