Dedicated call centre agent with proven ability to handle high call volumes and deliver excellent customer service. Adept at communication, problem-solving, and teamwork to ensure client satisfaction.
Skilled in addressing customer needs, ensuring positive experiences and fostering client loyalty.
Effective in verbal communication, active listening, and conveying information clearly.
Capable of identifying issues and providing suitable solutions in a fast-paced environment.
Works well with team members to meet targets and improve service delivery.
I-talk Financial service
Grade 11
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