CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
P

Pooja

Customer Support Specialist with 3+ years in client service and communication

Contact

Nashik, Maharashtra, India
Available on CazVid
Contact via CazVid

Competencies

Verbal & Written CommunicationAdvanced

Utilized strong communication skills to support and engage customers effectively.

Customer SupportAdvanced

Addressed customer queries via voice and chat, focusing on resolution and satisfaction.

Problem-SolvingIntermediate

Resolved customer issues efficiently, demonstrating analytical thinking and adaptability.

Computer SkillsIntermediate

Applied basic knowledge of MS Office and email support in daily tasks.

Team CollaborationIntermediate

Collaborated with team members to handle workload and improve service quality.

Education

M.Sc.

Languages

EnglishFluent
HindiFluent
MarathiNative

Summary

Experienced in client communication, customer support, and problem-solving with proficiency in MS Office and team collaboration.

Key Achievements

  • Provided customer support via voice and chat, ensuring high customer satisfaction
  • Handled diverse customer queries, demonstrating problem-solving abilities
  • Adapted quickly to rotational night shifts and collaborated effectively with teams

Skills

Verbal & Written CommunicationCustomer SupportProblem-SolvingComputer SkillsTeam Collaboration
Published on CazVid - May 17, 2026
See more Customer Service in IndiaEn español
  1. Home
  2. /Hire in India
  3. /Customer Service
  4. /Pooja
Contact Pooja