Experienced in client communication, customer support, and problem-solving with proficiency in MS Office and team collaboration.
Utilized strong communication skills to support and engage customers effectively.
Addressed customer queries via voice and chat, focusing on resolution and satisfaction.
Resolved customer issues efficiently, demonstrating analytical thinking and adaptability.
Applied basic knowledge of MS Office and email support in daily tasks.
M.Sc.
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Collaborated with team members to handle workload and improve service quality.
