Dedicated professional with over 10 years of experience in customer service, sales, and banking. Skilled in communication, digital banking, and team collaboration, committed to delivering exceptional client experiences.
Exceptional ability to understand and meet customer needs, ensuring positive experiences and loyalty.
Effective in verbal and written communication, facilitating clear interactions in diverse settings.
Proficient in identifying customer needs and promoting products to increase sales revenue.
Knowledgeable in digital banking operations and customer onboarding processes.
Mugg and Bean Restaurant
Customer service Taking food orders and beverages Micros POS
McDonald Botique Hotel
Customer service Room services Guest orders Maintaining bar and restaurant
Edgefield Matketing (Tymebank)
Bank ambassador Customer Services Telephonic enquiries Assisting customers to open bank account Digital banking
Mugg & Bean Restaurant
Service customers food and beverages. Customer Service. Cleaning Restaurant Area. Knowledge of POS System
McDonald's Botique Hotel
Diploma in Journalism
Higher Certificate in Law
Matric
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Skilled in working within teams to achieve targets and improve service delivery.
Customer service. Breakfast preparation. Room services. Telephonic orders. Cleaning
Edgefield Marketing (Tymebank)
Direct Sales. Recruiting customers. Customer service. Assisting customers to open bank account. Telephonic customer enquires
E3C Call Centre
Learned to use a CRM system/Dailer/ MS office. Answered customer calls and provided help with their problems.. Developed communication and problem- solving skills under pressure.. Worked in a team to achieve daily targets.
E3C Call Centre
Developed communication and problem solving skills under pressure. Answered customer calls and provided help with thier problems. Work in a team to achieve daily targets. Sales Driven and Upselling. Learned to use a CRM system, Dailer, MS Office.
