Abhishek - Customer Service Associate with 2+ years of experience in CSC operations

Semra, Uttar Pradesh, IndiaRemoteen

Processed biometric AEPS transactions with KYC compliance and accurate documentation

Supported customer onboarding and documentation via CSC portal services

Published on CazVidOpen to remote

Summary

Dedicated customer service associate with experience in biometric transactions, documentation, and cash management within service centers.

Key Achievements

Managed cash operations, maintained logs, and performed reconciliation

Skills

Customer ServiceIntermediate

Handled customer transactions, inquiries, and issue resolution at CSC.

Cash Counter OperationsIntermediate

Managed daily cash transactions, record maintenance, and reconciliation.

Biometric TransactionsIntermediate

Processed AEPS cash withdrawals and balance inquiries using biometric devices.

Office Software SkillsIntermediate

Utilized MS Office, including Word, Excel, PowerPoint, for documentation and data management.

Documentation & Record KeepingIntermediate

Experience

Customer Service Associate

Samridhi Common Service Centre CSC

12/2023 - 12/2024

Processed AEPS cash withdrawals and balance inquiries via biometric devices with KYC compliance and accurate documentation, Assisted customers on CSC portal services; completed forms, uploaded documents, and generated receipts/acknowledgements, Managed cash counter operations and maintained daily...