This is my profileContact via CazVidAbhishek
Customer Service Associate
Contact
Competencies
Handled customer transactions, inquiries, and issue resolution at CSC.
Managed daily cash transactions, record maintenance, and reconciliation.
Processed AEPS cash withdrawals and balance inquiries using biometric devices.
Utilized MS Office, including Word, Excel, PowerPoint, for documentation and data management.
Prepared and maintained digital and physical transaction records.
Education
Languages
Summary
Dedicated customer service associate with experience in biometric transactions, documentation, and cash management within service centers.
Key Achievements
- Processed biometric AEPS transactions with KYC compliance and accurate documentation
- Supported customer onboarding and documentation via CSC portal services
- Managed cash operations, maintained logs, and performed reconciliation
Experience
Customer Service Associate
Processed AEPS cash withdrawals and balance inquiries via biometric devices with KYC compliance and accurate documentation, Assisted customers on CSC portal services; completed forms, uploaded documents, and generated receipts/acknowledgements, Managed cash counter operations and maintained daily...