Dedicated customer service representative with multilingual interpreting skills, experienced in enhancing client communication and satisfaction.
Provided interpretation and communication support across multiple languages to ensure effective customer interactions.
Addressed customer inquiries and resolved issues to ensure customer satisfaction.
Interpreted conversations between clients and staff in English, Spanish, French, and Creole.
Maintained professional and friendly communication with clients to deliver high-quality service.
Teleperformance
Facilitate effective communication between English and Creole-speaking individuals., Ensure accurate interpretation in fast-paced environments.
Footlocker (Teleperformance)
Responded to customer inquiries and provided detailed product and policy information., Delivered top-tier customer service to maintain brand satisfaction.
Arch B Constructions Group
Conducted personnel selection and onboarding processes., Managed job descriptions, customer service inquiries, and document proofreading., Supported job evaluation and other HR-related tasks.
High School Diploma