Results-driven digital marketing professional with over 5 years of experience in creating impactful campaigns across e-commerce and retail sectors. Skilled in content creation, SEO, SEM, and analytics to optimize online presence and customer engagement.
Created and managed blog content and social media posts to engage target audiences across multiple platforms.
Optimized website content and managed paid advertising campaigns to improve online visibility and traffic.
Designed and executed email campaigns leading to increased open rates and customer retention.
Tracked and analyzed website metrics to inform marketing strategies and improve campaign performance.
AMN Healthcare
Provided live English-Creole interpretation for healthcare professionals, ensuring accuracy and confidentiality.
Bilingual
Supported clients across languages for international communication and customer inquiries.
Newtech Global (Samsung)
Managed customer exchanges and refunds remotely, maintaining professionalism and empathy.
Digital Design Co.
Handled French-English client support and resolved issues to improve satisfaction.
Professional Formation
High School Education
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