Dedicated call center representative skilled in customer support, technical troubleshooting, and account management, with a track record of sustained employment since 2013.
Provided support and solutions to customer inquiries and issues in a call center environment.
Resolved technical problems related to cable and internet services for clients.
Handled billing inquiries and account management tasks efficiently and accurately.
Assisted with payroll account inquiries, demonstrating operational knowledge.
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Communicated effectively with diverse customer groups, ensuring clear understanding.
