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Yuliana
Market Researcher with IT and problem-solving expertise
Currículo em vídeo
Contato
Competências
Conducted comprehensive market analysis and research to inform business strategies.
Handled inbound and outbound client interactions, ensuring clear and effective communication.
Designed and published SEO/SEM optimized content to enhance online presence.
Provided technical support and learned Python to assist with IT-related tasks.
Coordinated multidisciplinary work teams to execute complex projects successfully.
Formação acadêmica
Idiomas
Resumo
Experienced market researcher with strong communication skills, currently expanding into IT support roles through self-directed learning in Python and technology tools. Proven ability to analyze markets, communicate effectively, and support technical needs in various industries.
Principais conquistas
- Led market research projects and designed marketing strategies for diverse clients
- Managed multiple market research projects, including audience segmentation and field work
- Developed and published SEO/SEM optimized content for various platforms
Experiência
Fulfillment Specialist
Management of CRM platforms: onboarding, campaign setup, and maintenance of internal delivery systems., Client communication, inbound and outbound calls for sales and information purposes.
Market Researcher – Project Director
Design of marketing strategies and market research., Diagnosis of market status for new businesses., Writing and publishing content optimized for SEO/SEM.
Documentation Analyst
Construction of documents to be presented before the Ministry of Education., Design of academic programs., Coordination of multidisciplinary work team.
Customer Support - Airbnb
Customer support and success specialist, on two different specialty lines (Community Education and Conflict Resolutions).
Market Researcher – Project Director
Analysis in market intelligence projects., Design and analysis of audience segmentation., Field work and interaction with clients., Management of market research projects.