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Thomas
Customer Service Agent at Teleperformance and Concentrix
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues, and maintaining positive interactions.
CommunicationIntermediate
Effective verbal and written communication tailored to diverse audiences.
Problem SolvingIntermediate
Able to analyze situations quickly and identify practical solutions.
Team CollaborationIntermediate
Works well with others to achieve shared goals and improve team performance.
Formação acadêmica
UNIVERSIDAD ECCI
BACHILLER ACADEMICO
COLEGIO DISTRITAL GUSTAVO MORALES MORALES
Completed 2020
COLEGIO RAFAEL NUÑEZ
Completed 2012
Idiomas
inglés
francés
alemán
Resumo
Dedicated customer service professional with proven ability to resolve client issues efficiently. Strong communication and teamwork skills foster positive customer experiences and support organizational goals.
Principais conquistas
- Provided high-quality customer support, ensuring customer satisfaction and loyalty.
- Managed diverse client inquiries, resolving issues efficiently in a fast-paced environment.
- Consistently met or exceeded performance targets, demonstrating strong communication skills.
- Contributed to team goals through collaborative problem-solving and positive attitude.
Experiência
AGENTE
TELEPERFORMANCE
AGENTE
CONCENTRIX
Habilidades
Customer ServiceCommunicationProblem SolvingTeam Collaboration
Publicado na CazVid - 5 de jun. de 2026