This is my profileContact via CazVidThomas
Customer Service Agent at Teleperformance and Concentrix
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues, and maintaining positive interactions.
CommunicationIntermediate
Effective verbal and written communication tailored to diverse audiences.
Problem SolvingIntermediate
Able to analyze situations quickly and identify practical solutions.
Team CollaborationIntermediate
Works well with others to achieve shared goals and improve team performance.
Education
UNIVERSIDAD ECCI
BACHILLER ACADEMICO
COLEGIO DISTRITAL GUSTAVO MORALES MORALES
Completed 2020
COLEGIO RAFAEL NUÑEZ
Completed 2012
Languages
inglés
francés
alemán
Summary
Dedicated customer service professional with proven ability to resolve client issues efficiently. Strong communication and teamwork skills foster positive customer experiences and support organizational goals.
Key Achievements
- Provided high-quality customer support, ensuring customer satisfaction and loyalty.
- Managed diverse client inquiries, resolving issues efficiently in a fast-paced environment.
- Consistently met or exceeded performance targets, demonstrating strong communication skills.
- Contributed to team goals through collaborative problem-solving and positive attitude.
Experience
AGENTE
TELEPERFORMANCE
AGENTE
CONCENTRIX
Skills
Customer ServiceCommunicationProblem SolvingTeam Collaboration
Published on CazVid - Jun 5, 2026