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Samantha

Customer Service Representative

Currículo em vídeo

Customer Service Representative
Describes calming customers, understanding what they need, and helping them as effectively as possible.

Contato

The Bronx, New York, United States
Disponível na CazVid
Contato pela CazVid

Competências

Microsoft Office

Demonstrated experience with Microsoft Office.

Time Management

Demonstrated experience with Time Management.

Customer Service

Demonstrated experience with Customer Service.

Computer Skills

Demonstrated experience with Computer Skills.

Patient Charting

Demonstrated experience with Patient Charting.

Formação acadêmica

Medical Admission
Monroe College
2016 - Present
Medical Assistant
Sanford-Brown Institute
2008 - 2009
High School Diploma
White Plains High School
2001 - 2005
Coursework
Monroe College
2016

Resumo

Customer Service Representative open to new opportunities

Experiência

Customer Service Representative

Avis Budget
Aug 2024 - May 2025

Check cars in and help customers find the car that they will rent.

Customer Service Associate

Walgreens
Nov 2020 - Apr 2024

Registers customer purchases on an assigned cash register, collects cash, and distributes change as requested.. Processes voids, returns, rain checks, and refunds, and works with photo lab.. Assisted with stocking shelves and cleaning the store.

Cashier

Shoprite
Oct 2013 - Nov 2020

Check prices and be knowledgeable about the location of items in the store.. Accurately and quickly collect proper payment and provide proper change.. Process all forms of payments (cash, credit, checks, EBT, WIC, rain checks, coupons, vouchers, and gift cards) under company guidelines.

Medical Assistant Extern

Elite Physical Therapy
Apr 2009 - May 2009

Take patient vital signs, collect specimens, and assist the therapist during exams or treatment.

Retail Associate

Macy’s
Nov 2007 - Apr 2009

Greeted customers, answered questions, provided product knowledge, recommended products, promoted sales, and used sales techniques.. Received and stocked merchandise, monitored inventory, and organized merchandise.. Processed purchases, returns, and exchanges, and accepted various forms of payment.

Habilidades

Microsoft OfficeTime ManagementCustomer ServiceComputer SkillsPatient Charting

Transcrição do vídeo

Transcrição do vídeo 1

What I would do to escalate the situation is to try to calm the customer down so I can see what they need and help them out the best of my ability.

Transcrição do vídeo 2

Why would you discuss the

Publicado na CazVid - 20 de out. de 2026
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