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Samantha
Customer Service Representative
Video resume
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Competencies
Demonstrated experience with Microsoft Office.
Demonstrated experience with Time Management.
Demonstrated experience with Customer Service.
Demonstrated experience with Computer Skills.
Demonstrated experience with Patient Charting.
Education
Summary
Customer Service Representative open to new opportunities
Experience
Customer Service Representative
Check cars in and help customers find the car that they will rent.
Customer Service Associate
Registers customer purchases on an assigned cash register, collects cash, and distributes change as requested.. Processes voids, returns, rain checks, and refunds, and works with photo lab.. Assisted with stocking shelves and cleaning the store.
Cashier
Check prices and be knowledgeable about the location of items in the store.. Accurately and quickly collect proper payment and provide proper change.. Process all forms of payments (cash, credit, checks, EBT, WIC, rain checks, coupons, vouchers, and gift cards) under company guidelines.
Medical Assistant Extern
Take patient vital signs, collect specimens, and assist the therapist during exams or treatment.
Retail Associate
Greeted customers, answered questions, provided product knowledge, recommended products, promoted sales, and used sales techniques.. Received and stocked merchandise, monitored inventory, and organized merchandise.. Processed purchases, returns, and exchanges, and accepted various forms of payment.
Skills
Video Transcript
Video Transcript 1
What I would do to escalate the situation is to try to calm the customer down so I can see what they need and help them out the best of my ability.
Video Transcript 2
Why would you discuss the