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Rommel
Customer Service Agent
Contato
Competências
Demonstrated experience with Medical and general interpretation (English-Spanish).
Demonstrated experience with Medical terminology knowledge.
Demonstrated experience with Professional ethics and confidentiality.
Demonstrated experience with Effective communication and active listening.
Demonstrated experience with Conflict resolution and empathy.
Formação acadêmica
Idiomas
Experiência
Customer Service Agent
Customer service for a psychological services company., Provided empathetic support and basic guidance on sensitive topics., Maintained confidentiality and handled personal information with care.
Medical Interpreter
Real-time translation during medical consultations., Handled medical terminology and clinical protocols with precision.
General Interpreter
Supported clients in various administrative and technical contexts.
Customer Service Agent
Resolved customer issues and ensured satisfaction and retention.