Demonstrated experience with Medical and general interpretation (English-Spanish).
Demonstrated experience with Medical terminology knowledge.
Demonstrated experience with Professional ethics and confidentiality.
Demonstrated experience with Effective communication and active listening.
TTEC
Customer service for a psychological services company., Provided empathetic support and basic guidance on sensitive topics., Maintained confidentiality and handled personal information with care.
AMN Healthcare Services
Real-time translation during medical consultations., Handled medical terminology and clinical protocols with precision.
Kelly Services
Supported clients in various administrative and technical contexts.
Alorica - Teleperformance
Resolved customer issues and ensured satisfaction and retention.
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Demonstrated experience with Conflict resolution and empathy.
