Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Miguel
Agent customer care - Customer service representative
Currículo em vídeo
Administración Turística y hotelera/BPO industry
4 year experience in BPO in general
Contato
Bogota, Bogota D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermedio
Provided support and solutions to customers across multiple roles in BPO and telecom.
Sales SupportIntermedio
Performed sales activities and technical support to promote products and services.
Technical SupportIntermedio
Assisted customers with technical issues related to telecom services at OTD AMERICAS.
Communication SkillsAvanzado
Engaged effectively with clients and team members in support and sales roles.
Formação acadêmica
Administración turistica y hotelera
CUN: CORPORACIÓN UNIFICADA NACIONAL DE EDUCACIÓN SUPERIOR
Resumo
Dedicated BPO professional with 4 years of experience in customer care, retention, and technical support, with a proven ability to adapt across roles in the telecommunications industry.
Principais conquistas
- Gained 4 years of experience in BPO industry, handling diverse customer service roles
- Executed sales and technical support at OTD AMERICAS, enhancing customer satisfaction
- Progressed through roles in customer care, retention, and sales, demonstrating versatility
Experiência
Agent customer care - Customer service representative
FOUNDEVER-COLOMBIA
Retentions
ASURION-COLOMBIA
Sales and technical support representative
OTD AMERICAS (METRO BY T-MOBILE)
Habilidades
Customer ServiceSales SupportTechnical SupportCommunication Skills
Publicado na CazVid - 17 de mai. de 2026