Miguel

Customer Service & Sales Specialist with 4 years of BPO experience

Video resume

Administración Turística y hotelera/BPO industry

4 year experience in BPO in general

Contact

Bogota, Bogota D.C., Colombia

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceIntermedio

Provided support and solutions to customers across multiple roles in BPO and telecom.

Sales SupportIntermedio

Performed sales activities and technical support to promote products and services.

Technical SupportIntermedio

Assisted customers with technical issues related to telecom services at OTD AMERICAS.

Communication SkillsAvanzado

Engaged effectively with clients and team members in support and sales roles.

Education

Administración turistica y hotelera

CUN: CORPORACIÓN UNIFICADA NACIONAL DE EDUCACIÓN SUPERIOR

Summary

Dedicated BPO professional with 4 years of experience in customer care, retention, and technical support, with a proven ability to adapt across roles in the telecommunications industry.

Key Achievements

Gained 4 years of experience in BPO industry, handling diverse customer service roles
Executed sales and technical support at OTD AMERICAS, enhancing customer satisfaction
Progressed through roles in customer care, retention, and sales, demonstrating versatility

Experience

Agent customer care - Customer service representative

FOUNDEVER-COLOMBIA

Retentions

ASURION-COLOMBIA

Sales and technical support representative

OTD AMERICAS (METRO BY T-MOBILE)

Skills

Customer ServiceSales SupportTechnical SupportCommunication Skills

Published on CazVid - May 17, 2026

Contact Miguel