Laura

Director of first impressions / Administrative Assistant

Receptionist & Vice President Assistant

Serve as the first point of contact for clients, visitors, and investors, providing a polished and professional experience.. Manage a high volume of phone calls, emails, and correspondence with discretion and accuracy.. Maintain and organize the Vice President's calendar, schedule meetings, and coordinate conference calls.. Coordinate domestic and international travel arrangements, including itineraries and accommodations.. Maintain an extensive filing system and confidential client records, ensuring easy access and compliance with company standards.. Assist with onboarding new staff and coordinating internal communications across departments.. Manage office supplies, vendor relationships, and general administrative support to ensure efficient daily operations.. Support event planning and logistics for client meetings, investor presentations, and company gatherings.. Make yacht payments at marinas and renew certifications.. Make payments and prepare reports for various companies.. Handle sensitive information with the highest level of professionalism and confidentiality.

Server and Hostess

Greeted and seated guests, ensuring a positive dining experience from start to finish.. Provided attentive table service, handled customer inquiries, and maintained cleanliness standards.. Assisted in coordinating large-party reservations and special events.. Supported team members to ensure smooth restaurant operations during peak hours.

Sales Associate

Delivered excellent customer service and achieved individual and store sales goals.. Assisted customers with styling and product recommendations.. Processed transactions and maintained visual merchandising standards.. Supported inventory control and restocking of merchandise.

Sales and Customer Service Representative

Provided product knowledge and personalized assistance to customers.. Managed sales transactions and maintained accurate cash-handling procedures.. Ensured the store was organized, clean, and fully stocked.. Supported promotional events and customer loyalty initiatives.

Answering Service Representative

Answered high-volume inbound calls for multiple clients in a professional and courteous manner.. Accurately documented customer messages and service requests.. Ensured timely communication between clients and their customers.. Maintained confidentiality and followed company communication protocols.