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Karolina

Customer service

Currículo em vídeo

Customer service
Available in Spanish and English

Contato

San José, San José, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided customer support and assistance across telecommunications and credit service sectors.

Sales & RetentionIntermediate

Handled sales processes and customer retention strategies in competitive environments.

Collections & CreditIntermediate

Managed credit-related collections and maintained knowledge of credit scores and financial protocols.

Technical TroubleshootingBeginner

Performed basic troubleshooting for technical issues in telecom and tech support settings.

LanguagesExpert

Fluent in Spanish, with full command of the language in professional customer service contexts.

Resumo

Experienced customer service specialist with 5 years in telecom and financial sectors, proficient in Spanish and skilled in sales, retention, collections, and technical support.

Principais conquistas

  • Gained extensive experience working for credit companies and telecommunications firms
  • Developed skills in sales, retention, collections, and basic technical troubleshooting
  • Achieved full command of Spanish and worked in customer service roles within diverse industries

Habilidades

Customer ServiceSales & RetentionCollections & CreditTechnical TroubleshootingLanguages
Publicado na CazVid - 3 de jul. de 2025
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Contato Karolina