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Juliet

Receptionist

Contato

Nairobi, Nairobi County, Kenya
Disponível na CazVid
Contato pela CazVid

Competências

Sales and Customer Service

Demonstrated experience with Sales and Customer Service.

Customer Relationship Management

Demonstrated experience with Customer Relationship Management.

Product Promotion and Upselling

Demonstrated experience with Product Promotion and Upselling.

Retail Sales

Demonstrated experience with Retail Sales.

Customer Needs Assessment

Demonstrated experience with Customer Needs Assessment.

Formação acadêmica

Diploma, Hairdressing
Ashleys Hair & Beauty Academy
2017 - 2018
Certificate, Computer Application Packages
Lotus Computer College
2015 - 2016
Kenya Certificate of Secondary Education (KCSE)
Highridge Girls Secondary School
2012 - 2015

Resumo

Professional profile

Experiência

Receptionist

Remmie House of Hair
Jan 2025 - Mar 2026

Welcomed clients and provided professional, friendly customer service.. Managed appointments, bookings and confirmations to support smooth daily operations.. Handled telephone calls, emails and walk-in enquiries efficiently.. Processed customer payments, issued receipts and maintained accurate daily cash and sales records.. Promoted salon services and retail products to increase customer engagement and sales.. Monitored inventory and assisted with ordering salon supplies.. Resolved customer concerns professionally while maintaining positive client relationships.

Housekeeping Attendant

The Nairobi Hospital
Feb 2023 - Dec 2024

Maintained cleanliness and hygiene of assigned rooms and designated areas.. Followed cleaning and sanitation procedures to maintain a safe and hygienic environment.. Replenished cleaning supplies and room amenities as required.. Reported maintenance issues and other concerns to the appropriate department.. Worked effectively as part of a team while maintaining professional standards.

Sales Attendant / Cashier

Victory Furniture Limited
Sep 2020 - Oct 2022

Assisted customers in selecting furniture and home décor products according to their needs.. Promoted new products and special offers to increase sales.. Processed cash, card and mobile-money transactions accurately.. Maintained sales records and prepared daily cash reports.. Maintained a clean, organized and attractive store environment.. Assisted with stock management, including receiving, labelling and displaying merchandise.. Handled customer complaints and returns professionally.

Class Assistant

Riara International School
Feb 2019 - Jul 2020

Supported teachers with daily classroom activities and lesson preparation.. Assisted with attendance records and classroom organization.. Provided administrative support through filing, photocopying and preparation of materials.. Helped maintain a positive and engaging learning environment.

Habilidades

Sales and Customer ServiceCustomer Relationship ManagementProduct Promotion and UpsellingRetail SalesCustomer Needs Assessment
Publicado na CazVid - 27 de set. de 2026
Contato Juliet