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Juliet
Receptionist
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Competencies
Demonstrated experience with Sales and Customer Service.
Demonstrated experience with Customer Relationship Management.
Demonstrated experience with Product Promotion and Upselling.
Demonstrated experience with Retail Sales.
Demonstrated experience with Customer Needs Assessment.
Education
Summary
Professional profile
Experience
Receptionist
Welcomed clients and provided professional, friendly customer service.. Managed appointments, bookings and confirmations to support smooth daily operations.. Handled telephone calls, emails and walk-in enquiries efficiently.. Processed customer payments, issued receipts and maintained accurate daily cash and sales records.. Promoted salon services and retail products to increase customer engagement and sales.. Monitored inventory and assisted with ordering salon supplies.. Resolved customer concerns professionally while maintaining positive client relationships.
Housekeeping Attendant
Maintained cleanliness and hygiene of assigned rooms and designated areas.. Followed cleaning and sanitation procedures to maintain a safe and hygienic environment.. Replenished cleaning supplies and room amenities as required.. Reported maintenance issues and other concerns to the appropriate department.. Worked effectively as part of a team while maintaining professional standards.
Sales Attendant / Cashier
Assisted customers in selecting furniture and home décor products according to their needs.. Promoted new products and special offers to increase sales.. Processed cash, card and mobile-money transactions accurately.. Maintained sales records and prepared daily cash reports.. Maintained a clean, organized and attractive store environment.. Assisted with stock management, including receiving, labelling and displaying merchandise.. Handled customer complaints and returns professionally.
Class Assistant
Supported teachers with daily classroom activities and lesson preparation.. Assisted with attendance records and classroom organization.. Provided administrative support through filing, photocopying and preparation of materials.. Helped maintain a positive and engaging learning environment.