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Juan

Servicio al cliente

Currículo em vídeo

Servicio al cliente
Looking for customer service positions / dispatcher / lead manager, etc..nnExperience in customer service, billing, technical support, sales, insurance.

Contato

San Pedro Sula, Cortés, Honduras
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Handled customer inquiries, support, and billing issues effectively in call center environments.

Technical SupportIntermediate

Provided technical assistance and troubleshooting for telecom and service products.

SalesIntermediate

Engaged in sales activities, promoting services and products to customers.

Supervision & LeadershipIntermediate

Supervised chat agents and contributed to team management in a tier two support environment.

Resumo

Experienced call center agent and supervisor with over five years of expertise in customer interactions, technical support, and team management across various industries including transportation, technology, and insurance.

Principais conquistas

  • Gained extensive experience in customer service, billing, technical support, and sales across multiple companies.
  • Progressed from support roles to supervising chat agents in a tier two role at an insurance company.
  • Served with notable companies such as Greyhound, Grab Hub, Xfinity Marvel, and Assurance.

Habilidades

Customer ServiceTechnical SupportSalesSupervision & Leadership
Publicado na CazVid - 3 de jul. de 2025
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Contato Juan