This is my profileContact via CazVid
Juan
Customer Service & Support with 5+ years in call centers and insurance
Video resume
Servicio al cliente
Looking for customer service positions / dispatcher / lead manager, etc..nnExperience in customer service, billing, technical support, sales, insurance.
Contact
San Pedro Sula, Cortés, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries, support, and billing issues effectively in call center environments.
Technical SupportIntermediate
Provided technical assistance and troubleshooting for telecom and service products.
SalesIntermediate
Engaged in sales activities, promoting services and products to customers.
Supervision & LeadershipIntermediate
Supervised chat agents and contributed to team management in a tier two support environment.
Summary
Experienced call center agent and supervisor with over five years of expertise in customer interactions, technical support, and team management across various industries including transportation, technology, and insurance.
Key Achievements
- Gained extensive experience in customer service, billing, technical support, and sales across multiple companies.
- Progressed from support roles to supervising chat agents in a tier two role at an insurance company.
- Served with notable companies such as Greyhound, Grab Hub, Xfinity Marvel, and Assurance.
Skills
Customer ServiceTechnical SupportSalesSupervision & Leadership
Published on CazVid - Jul 3, 2025