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Gilberto
Bilingual advisor
Contato
Mexico City, Mexico City, Mexico
Disponível na CazVid
Competências
Customer ServiceAdvanced
Handled customer inquiries and issues in sales and technical support for various companies.
Bilingual CommunicationExpert
Fluent in Spanish and English, providing clear communication in a multicultural support setting.
Technical SupportIntermediate
Provided technical assistance related to billing and service info in a call center environment.
Computer SkillsIntermediate
Proficient in Windows, Excel, and Word for documentation, reporting, and communication tasks.
Formação acadêmica
Bachelor degree
Idiomas
SpanishFluent
EnglishFluent
Resumo
Dedicated bilingual advisor with extensive call center work spanning sales, tech support, and billing. Experienced in managing diverse customer needs while communicating fluently in Spanish and English. Skilled in troubleshooting, customer satisfaction, and computer applications.
Principais conquistas
- Provided bilingual support across multiple companies, handling diverse customer inquiries.
- Supported billing and technical issues, ensuring customer satisfaction and issue resolution.
- Gained extensive experience in call center environments and developed multilingual communication skills.
Experiência
Bilingual advisor
Tech Mahindra
November
Sales, Tech support billing info
Bilingual Advisor
MGM staffing S de RL de CV
10/05/2022 - 06/23/2023
Bilingual advisor
CCSI Call Center Services International
9/29/2022 - 9/22/2023
Bilingual advisor
DHL EXPRESS Mexico SA de CV
11/16/2016 - 9/06/2022
Bilingual advisor
Servicios SSI integrales, S de R.L. de C.V.
08-15-2011 - 11-16-2012
Habilidades
Customer ServiceBilingual CommunicationTechnical SupportComputer Skills
Publicado na CazVid - 17 de mai. de 2026