Dedicated bilingual advisor with extensive call center work spanning sales, tech support, and billing. Experienced in managing diverse customer needs while communicating fluently in Spanish and English. Skilled in troubleshooting, customer satisfaction, and computer applications.
Handled customer inquiries and issues in sales and technical support for various companies.
Fluent in Spanish and English, providing clear communication in a multicultural support setting.
Provided technical assistance related to billing and service info in a call center environment.
Proficient in Windows, Excel, and Word for documentation, reporting, and communication tasks.
Tech Mahindra
Sales, Tech support billing info
MGM staffing S de RL de CV
CCSI Call Center Services International
DHL EXPRESS Mexico SA de CV
Servicios SSI integrales, S de R.L. de C.V.
Bachelor degree
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