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G

Gilberto

Bilingual Customer Service Advisor with experience in Sales and Tech Support

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Mexico City, Mexico City, Mexico
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Competencies

Customer ServiceAdvanced

Handled customer inquiries and issues in sales and technical support for various companies.

Bilingual CommunicationExpert

Fluent in Spanish and English, providing clear communication in a multicultural support setting.

Technical SupportIntermediate

Provided technical assistance related to billing and service info in a call center environment.

Computer SkillsIntermediate

Proficient in Windows, Excel, and Word for documentation, reporting, and communication tasks.

Education

Bachelor degree

Languages

SpanishFluent
EnglishFluent

Summary

Dedicated bilingual advisor with extensive call center work spanning sales, tech support, and billing. Experienced in managing diverse customer needs while communicating fluently in Spanish and English. Skilled in troubleshooting, customer satisfaction, and computer applications.

Key Achievements

  • Provided bilingual support across multiple companies, handling diverse customer inquiries.
  • Supported billing and technical issues, ensuring customer satisfaction and issue resolution.
  • Gained extensive experience in call center environments and developed multilingual communication skills.

Experience

Bilingual advisor

Tech Mahindra
November

Sales, Tech support billing info

Bilingual Advisor

MGM staffing S de RL de CV
10/05/2022 - 06/23/2023

Bilingual advisor

CCSI Call Center Services International
9/29/2022 - 9/22/2023

Bilingual advisor

DHL EXPRESS Mexico SA de CV
11/16/2016 - 9/06/2022

Bilingual advisor

Servicios SSI integrales, S de R.L. de C.V.
08-15-2011 - 11-16-2012

Skills

Customer ServiceBilingual CommunicationTechnical SupportComputer Skills
Published on CazVid - May 17, 2026
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