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Camila

Customer service

Currículo em vídeo

Customer service, call center
Most of the experience that I have is been working in call centers.

Contato

Medellín, Departamento de Antioquia, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Provided support and assistance to customers via call center platforms for diverse campaigns.

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English to serve customers in different campaigns.

Call Center OperationsIntermediate

Handled inbound calls, managed customer queries, and maintained service standards in call center environments.

Campaign ManagementBeginner

Participated in campaign-specific processes for Uber and home insurance services.

Resumo

Experienced in bilingual call center environments with a focus on client support for rideshare and insurance services.

Principais conquistas

  • Gained experience working with Uber and home insurance campaigns in bilingual customer service roles.
  • Successfully maintained employment across two different call center campaigns with durations totaling over a year.
  • Developed bilingual communication skills as a bilingual agent in Colombia.

Habilidades

Customer ServiceBilingual CommunicationCall Center OperationsCampaign Management
Publicado na CazVid - 3 de jul. de 2025
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Contato Camila