Camila - Customer Service Agent with 1 year 11 months in Call Centers

Medellín, Departamento de Antioquia, ColombiaRemoteen

Gained experience working with Uber and home insurance campaigns in bilingual customer service roles.

Successfully maintained employment across two different call center campaigns with durations totaling over a year.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in bilingual call center environments with a focus on client support for rideshare and insurance services.

Customer ServiceIntermediate

Provided support and assistance to customers via call center platforms for diverse campaigns.

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English to serve customers in different campaigns.

Call Center OperationsIntermediate

Handled inbound calls, managed customer queries, and maintained service standards in call center environments.

Campaign ManagementBeginner

Participated in campaign-specific processes for Uber and home insurance services.

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