Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Alex
Looking for remote work in Mexico City
Currículo em vídeo
Remote work
I have over 20 years of BPO industry experience looking for new opportunities.
Contato
Ciudad de México, Ciudad de México, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Applied active listening and problem-solving skills to meet customer needs.
Team LeadershipAdvanced
Led teams in fast-paced environments, coordinating efforts to achieve project goals.
CommunicationExpert
Effectively communicates with customers and team members to facilitate understanding.
Training & RecruitmentIntermediate
Designed and delivered training sessions and participated in recruitment activities.
Resumo
Customer service professional with over 20 years of experience in the BPO industry, skilled in communication, team management, and training.
Principais conquistas
- Progressed from agent to team lead, acquiring diverse roles such as trainer and recruiter
- Developed strong communication and active listening skills to enhance customer interactions
- Accumulated over two decades of experience in the BPO industry, emphasizing customer satisfaction
Habilidades
Customer ServiceTeam LeadershipCommunicationTraining & Recruitment
Publicado na CazVid - 3 de jul. de 2025