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Alex

Customer Service & Team Leadership with 20+ years in BPO

Video resume

Remote work

I have over 20 years of BPO industry experience looking for new opportunities.

Ciudad de México, Ciudad de México, México

Abierto a remoto

Disponible en CazVid

Customer ServiceAdvanced

Applied active listening and problem-solving skills to meet customer needs.

Team LeadershipAdvanced

Led teams in fast-paced environments, coordinating efforts to achieve project goals.

CommunicationExpert

Effectively communicates with customers and team members to facilitate understanding.

Training & RecruitmentIntermediate

Designed and delivered training sessions and participated in recruitment activities.

Customer service professional with over 20 years of experience in the BPO industry, skilled in communication, team management, and training.

Progressed from agent to team lead, acquiring diverse roles such as trainer and recruiter
Developed strong communication and active listening skills to enhance customer interactions
Accumulated over two decades of experience in the BPO industry, emphasizing customer satisfaction

Customer ServiceTeam LeadershipCommunicationTraining & Recruitment

Publicado en CazVid - 3 jul 2025