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132052

Virtual assistant

Currículo em vídeo

Virtual assistant
I have been in the BPO industry since 2009, started as a customer service representative and moved to sales, all my experience has been in sales where I have learned and developed many skills and I am happy to share with anyone.

Contato

Managua, Managua, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided support and assistance to clients, ensuring satisfaction and issue resolution.

SalesAdvanced

Executed outbound and inbound sales activities, including cold calling and B2B sales.

Team LeadershipIntermediate

Managed and led sales teams, overseeing daily operations and team performance.

Bilingual CommunicationAdvanced

Fluent in Spanish and English, facilitating effective communication in diverse client and team interactions.

Resumo

Experienced in customer support, sales, and team management within the BPO industry, with over 13 years of diverse roles.

Principais conquistas

  • Progressed from customer service representative to sales and team leader roles within the BPO sector.
  • Gained extensive experience in bilingual customer support and sales including B2B interactions.
  • Led a team as a manager, demonstrating leadership and supervisory skills in call center environments.

Habilidades

Customer ServiceSalesTeam LeadershipBilingual Communication
Publicado na CazVid - 3 de jul. de 2025
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