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Yamilet

Customer Service & Language Support Specialist with diverse experience in education, retail, and hospitality

Contacto

Guadalajara, Jalisco, Mexico
Disponible en CazVid
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Competencias

Bilingual CommunicationIntermediate

Proficient in English and Spanish, facilitating effective cross-language communication in diverse settings.

Customer ServiceIntermediate

Experienced in resolving customer inquiries and ensuring positive service experiences in retail and call center environments.

Language Education SupportBeginner

Assisted in English language instruction and conversation practice for learners of various ages.

Interpersonal SkillsIntermediate

Skilled at engaging with customers and students to create welcoming and supportive interactions.

Idiomas

EnglishIntermediate
SpanishNative

Resumen

Dedicated to enhancing communication and customer satisfaction through bilingual skills and educational support, with a versatile background in retail, hospitality, and language instruction.

Logros Clave

  • Assisted children and adults in improving English speaking skills through personalized conversation practice.
  • Supported English teachers in afterschool programs, enhancing language learning experiences.
  • Provided bilingual customer service for Amazon, resolving customer inquiries efficiently.
  • Facilitated positive customer interactions in both English and Spanish at hospitality venues.

Experiencia

Personal ESL tutor
01/2022 - Current

Help local children and some adults improve their English speaking by practicing conversations of preference

Middle school- Teacher assistant

La Barca
08/2019 - 11/2019

Would help the English teachers with their English afterschool programs while studying for my TESOL certificate.

Cashier

Local store
01/2017 - 12/2017

My job was to help people purchase their groceries

Customer Service Agent

Alorica
11/2019 - 07/2021

Helping people with questions about their orders for the company Amazon and Amazon MX.

Waiter

La Perla Negra
02/2016 - 10/2016

My job was to receive customers at the front door and help them with any questions they had in English and Spanish.

Waiter

La Barca
01/2017 - 12/2017

My job was to receive customers at the front door and help them with any questions they had in English and Spanish.

Habilidades

Bilingual CommunicationCustomer ServiceLanguage Education SupportInterpersonal Skills
Publicado en CazVid - 2 jun 2026
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